“I have a TCL TV(S59 series). It has a USB port which I have previous looked at pictures through. I want to watch films- in .mp4 format it shows me the films on the menu screen on the TV, but when I try to play it says unsupported file. I cannot find any information in the manual about it.”

TCL TV claims to support MP4 files although, sometimes we still encounter TCL TV won’t play MP4 video issues. To solve the problem for TCL TV users, we’ve tried our best to find out the solution. Fortunately, we got it. Now just read on to get some tip and tricks to play MP4 on TCL TV smoothly.

As far as we know, video codec, bitrate, resolution all decide the compatibility of the video on TCL TV. An MP4 is a container. Different MP4 files tend to contain different video and audio codecs. The MP4 files with unsupported video, audio codec certainly can’t be played on the TCL TV. To get TCL TV playback MP4 files beautifully, the best bet is to convert MP4 to TCL TV more compatible video format H.264 codec MP4 format. And U2USoft Video Converter Ultimate is recommended here to help you get the job done.

Basically, this video converter helps you convert MP4 to TCL TV more friendly format with the best quality. Besides MP4, MKV, MTS, MPG, FLV, XAVC, MOV, AVI, TiVo and more videos are supported. Plus, it offers kinds of preset profiles for media players including iPad, iPhone, Nexus, Nook HD, Samsung Galaxy Tab 10, Galaxy S10, etc to meet your different needs. If you are Mac users, please turn to Video Converter Ultimate for Mac. Download the software and we will share a quick solution with you.

– Rip/convert commercial DVD with copy & region code protection
– Convert common or uncommon video like H.265/HEVC, MXF, XAVC/XAVC S, -AVCHD, etc to virtually any file formats
– Create SBS/TAB/Anaglyph 3D video from 3D or 2D DVD/video files
– Output DVD/video to various device and program preset profile formats
– Adjust output profile parameters: codec, size, bit rate, frame rate, resolution, sample rate, channels, etc
– Versatile video editing functions: rotate, trim, merge, split, watermark, effect, subtitles, etc.

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Steps to convert MP4 to TCL TV compatible format

Step 1: Start the MP4 to TCL TV converter and drag .mp4 files to the software interface to import the file. It support batch conversion.

Load files

Step 2: Set output video format as H.264 MP4 under Format > Common Video. In general, mp4 is a well-accepted file format for its ability to save memory storage and keep up the video quality.

hd video format

Tips: Before start the MP4 conversion for MP4 to TCL TV, you can click the Settings icon and adjust the video bitrate, codec, frame rate, audio sample rate, etc parameters.

Step 3: Hit the Convert button; this video converter will start to convert MP4 for playback on TCL TV through USB drive in no time.

After the conversion is over, connect the USB drive with computer and head to the destination folder where the converted files are stored, transfer the files to the USB drive then plug into your TCL TV. Locate and play your movie. Enjoy.